Privacy Policy

Who we are

This website is operated by COREPARTS DISTRIBUTION LTD, a private limited company registered in England and Wales. Company number 17269520. Registered office: 137 Carlton Avenue East, Wembley, England, HA9 8PN.

If you have any questions about this privacy policy or how your personal data is handled, please contact us at: [email protected].

What data we collect

We may collect and process the following categories of personal data when you use this website:

• Contact information: name, email address and telephone number when submitted via the trade enquiry form.
• Company or organisation information: trading name or organisation where voluntarily provided.
• Trade enquiry information: buyer type, product category, quantity requirements, specification details, intended use, delivery location and preferred timeframe as submitted via the enquiry form.
• Technical data: standard server logs may include your IP address, browser type, referring URL and pages visited. This is typically handled by web hosting infrastructure and is not used for marketing purposes.
• Cookie data: see the Cookie Policy for further information.

Lawful basis for processing

We process personal data on the following lawful bases under UK GDPR:

• Consent: where you have actively submitted your details via the trade enquiry form and checked the consent box, we rely on your consent to process and respond to that enquiry.
• Legitimate interests: for technical data collected as part of normal website operation, we rely on our legitimate interests in operating and maintaining this website.

How we use your data

Personal data collected through this website is used for the following purposes only:

• To review and respond to trade enquiries submitted via the contact form.
• To conduct supply discussions relevant to the product category, quantity and specification submitted.
• To fulfil any follow-up communication arising from an initial enquiry.
• To maintain records of trade correspondence as part of normal business operation.

We do not use personal data submitted via enquiry forms for marketing or promotional purposes without separate consent.

Data retention

Personal data submitted via trade enquiry forms is retained for as long as is necessary to respond to and conclude the relevant supply discussion, and for a reasonable period thereafter for record-keeping purposes. Where enquiries do not proceed to a supply arrangement, data is not retained beyond what is necessary for business administration purposes.

We do not retain personal data for longer than is necessary in relation to the purposes for which it was collected.

Data sharing

We do not sell, rent or trade personal data to third parties.

We may share personal data with the following limited categories of recipient where necessary:

• Web hosting providers: who host and maintain this website on our behalf and may process technical data as part of that service.
• Professional advisers: including legal and accounting advisers where required by law or for legitimate business purposes.
• Regulatory or legal authorities: where we are required to disclose data by law, court order or other legal obligation.

Your rights under UK GDPR

Under UK GDPR, you have the following rights in relation to personal data we hold about you:

• Right to access: you may request a copy of the personal data we hold about you.
• Right to rectification: you may request that inaccurate data is corrected.
• Right to erasure: you may request that your personal data is deleted, subject to any legal obligations we may have to retain it.
• Right to restrict processing: you may request that we limit how we use your data in certain circumstances.
• Right to data portability: where processing is based on consent, you may request your data in a portable format.
• Right to object: you may object to processing based on legitimate interests.
• Right to withdraw consent: where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at [email protected]. We will respond within the statutory timeframe of one calendar month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been processed in a way that does not comply with UK GDPR. The ICO can be contacted at ico.org.uk.

Cookies

This website may use essential cookies required for basic website functionality. For full details of how cookies are used on this website, please see our Cookie Policy.

Third-party links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policies of any third-party sites you visit.

Changes to this policy

We may update this privacy policy from time to time. Any material changes will be reflected by updating the “last updated” date at the top of this page. We recommend reviewing this page periodically.

Contact us

If you have any questions about this privacy policy or the way we handle your personal data, please contact:

COREPARTS DISTRIBUTION LTD
Email: [email protected]
Registered office: 137 Carlton Avenue East, Wembley, England, HA9 8PN